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Dan PodsedlyDan Podsedly
Pivotal Tracker integration with Zendesk
edit Posted by Dan Podsedly on Monday March 08, 2010 at 08:59PM

We've added Zendesk to the list of applications that Tracker integrates with. Zendesk is a "beautifully simple", on demand customer support help desk system. This integration allows your development team to prioritize and collaborate around Zendesk tickets as linked Tracker stories, bringing development and support closer together in your organization.

This Pivotal Tracker update allows you to see GitHub or other SCM commits in your stories, your project activity in your team's Campfire chat room, and introduces the first wave of integrations with other bug/issue tracking applications including JIRA, Lighthouse, and Satisfaction.

There is also a new version of the API (V3), with support for moving stories, file attachments, as well as activity web hooks. The first version of the API (V1) is no longer available.

Continue reading for more details on what's new.

Dan PodsedlyDan Podsedly
tgethr email collaboration and Pivotal Tracker
edit Posted by Dan Podsedly on Friday January 22, 2010 at 09:57AM

If you've been looking for a way to turn emails into Tracker stories, take a look at tgethr. It's an email collaboration service for groups, and it now integrates with Pivotal Tracker.

Read about it in this tgethr blog post.

Dan PodsedlyDan Podsedly
Pivotal Tracker and GTD
edit Posted by Dan Podsedly on Thursday January 15, 2009 at 01:07AM

Michael Buffington has posted the first of a what will hopefully be a series of tours on Pivotal Tracker, this one about how Michael uses Tracker as a personal GTD-style task manager.

http://blog.grockit.com/2009/01/14/how-i-use-pivotal-tracker-for-gtd/

If you haven't heard of GTD, it stands for "Getting Things Done", a work-life "action management" method and book by David Allen. Read more about it here.

A lot of us here at Pivotal Labs have been using Pivotal Tracker as a personal productivity tool, and we're definitely getting more things done!

Thanks, Michael, we're looking forward to more tours.