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Update on today’s CDN issues

Dan Podsedly
Wednesday, September 5, 2012

At around 3pm Pacific today, we finally received word from our CDN provider that traffic had been rerouted around the “node” causing today’s problems for users in certain locations (manifesting as slow or failed loads of images and stylesheets). The change may have taken some time to propagate to everyone, but at this point the issue should be resolved.

If you’re still seeing any problems connecting to Tracker, or loading images/stylesheets, please let us know by email.

Unfortunately, this was the second CDN issue in less than a week, and we are less than happy with the length of time the problem took to get resolved. We have started to investigate other solutions/providers, and will likely be making changes to how Tracker static content is distributed within days.

Please accept our apologies, we’ll do our best to make sure this doesn’t happen again.

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Dan Podsedly

Dan Podsedly

Dan Podsedly manages Pivotal Tracker, Pivotal Labs’ award winning project management and collaboration software.

Dan has been building large applications since the Smalltalk era, and has been a practitioner and coach of agile programming methods since the earliest days of Extreme Programming. He has led projects in a variety of industries, built a consulting practice from the ground up, and was instrumental in the successful adoption of agile methods at some of the world's largest e-commerce companies.

Dan joined Pivotal in 2004 as Principal, and spent the next four years leading Pivotal’s largest client engagements. In 2008, Dan led the public launch of Pivotal Tracker, originally developed as an internal tool to help Pivotal developers improve their efficiency, and has grown the product into what it is today - a popular, well known force of agile transformation in the software industry used by hundreds of thousands of developers.

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