Pivotal Labs conducted an in-depth examination of the iOS and Android apps of the top banks in the UK to see if these institutions were in fact meeting the expectations of customers when it comes to mobile banking. This paper will explore:
- Findings and solutions to address the top customer complaints
- A snapshot of how each app is performing according to customer feedback
- Advice on what areas need improvement
- How each bank performs compared to its peers
Download our free “U.K Banking Apps Report” to understand the state of the mobile banking industry in the U.K.