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Tracker outages this week

Dan Podsedly
Thursday, July 29, 2010

There appears to have been a data center outage early morning, affecting a number of applications including Pivotal Tracker. This has caused connectivity problems for users in some locations, and it appears to still be persisting for some.

We’re working with our hosting provider to get this resolved as soon as possible, this is our top priority.

This is the second data center outage this week. At the moment, we do not have enough information to know whether the outages are related.

Also, we have received reports that Tracker has been unreachable from certain parts of the world (including China) since the migration to a new data center last week. We’ve filed a request with Engine Yard to investigate, and hope to have this resolved soon.

Our apologies for the inconvenience these outages have caused. We’ll post more information here as we receive it. You can also follow @pivotaltracker on Twitter for updates.

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One comment

  1. Winn says:

    Are you still experiencing data center-related issues with pivotal tracker? It seems to be down for me.

    August 9, 2010 at 9:36 am

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Dan Podsedly

Dan Podsedly

Dan Podsedly manages Pivotal Tracker, Pivotal Labs’ award winning project management and collaboration software.

Dan has been building large applications since the Smalltalk era, and has been a practitioner and coach of agile programming methods since the earliest days of Extreme Programming. He has led projects in a variety of industries, built a consulting practice from the ground up, and was instrumental in the successful adoption of agile methods at some of the world's largest e-commerce companies.

Dan joined Pivotal in 2004 as Principal, and spent the next four years leading Pivotal’s largest client engagements. In 2008, Dan led the public launch of Pivotal Tracker, originally developed as an internal tool to help Pivotal developers improve their efficiency, and has grown the product into what it is today - a popular, well known force of agile transformation in the software industry used by hundreds of thousands of developers.

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