October 16, 2009
Runtime: 47:52
Carl Smith, founding member of nGen Works, breaks down the steps to understanding, building and keeping trust with your users. Trust is becoming vulnerable based on a positive expectation. It's about the promises you make in subtle and obvious ways.
mpeg-4 mp3June 15, 2011
Jared Cosulich of Irrational Design recently started a new music site, SoundSeed.Me. He discusses the process as he launches a new product, getting it built, finding the first users, iterating, testing, and trying to get the right market fit.…[More]
November 10, 2010
Qualitative Research expert Laura Klein helps you garner valuable feedback from current and potential users. She covers appropriate research for the various stages of the development cycle and what questions qualitative research can answer effectively.…[More]
August 11, 2010
There is tension in the agile world between the ultimate flexibility that agile proposes and the need for coherency and excellence that great design provides. This talk helps designers and developers ask themselves: "What is Enough Design?"…[More]
March 31, 2010
John Boykin teaches us to recognize the seven most common sources of confusion and how to avoid them. Using case studies, John dissects each pattern, proposes a redesign to reduce confusion, and offers guidelines for making your website more intuitive.…[More]