The Cloud Foundry team is looking for a great technical writer to join us in creating an awesome user experience for our Platform as a Service (PaaS).
You are a writer: you enjoy crafting prose and have a deep love of language. You count Strunk and White as two of your closest friends.
You are technical: you enjoy digging into the details of how a technology works. You write code as often as you write prose. You’re fearless about digging into systems to understand how they work, and excel at explaining what you learned to others.
Ultimately, you seek to serve your readers with timely, accurate, and discoverable information. You know how to identify with your audience and write just the right amount of documentation to enable their success.
Cloud Foundry is co-developed with Pivotal Labs, a leader in the field of agile software development. We are opinionated about how software should be built. All our teams, including our writing team, work out of a team backlog kept in Pivotal Tracker. We value frequent, incremental delivery. Engineers pair program all-day every-day because we know it delivers remarkable results. Writers sometimes pair and sometimes work alone, but always work collaboratively. We keep all our artifacts, including our documentation, in git.
Our days are intense, but we believe in working at a sustainable pace – you’ll typically work hard for 8 hours each day, but then you’re off work to relax, recharge, and refocus.
Cloud Foundry engineering is located in San Francisco, in our SOMA office near 4th and Howard St. To make sure you start your day energized, we provide a catered breakfast every weekday morning, and unlimited snacks/drinks are of course available all day. Our collaborative, open-plan office space is filled with talented people who enjoy taking advantage of our weekly Tech Talks, playing ping pong, and hanging out with their co-workers.
Desired Skills/ Experience:
- Experience writing documentation for complex technical products. (You know how to explain the contents of a huge configuration file in such a way that a system operator sees configuration as a tractable task.)
- Facility with the UNIX operating system. (You know how to tell what processes are running and how to list hidden dot files. You are comfortable in a UNIX shell.)
- Knowledge of markdown or other markup languages that allow you to create documentation in flat text files. (You understand why flat text files are preferable for technical documentation because you have experience using source control to manage docs.)
- Some hands-on experience with software development. You can read and write code.
- Ability to dive into a complex, distributed system and contribute while learning.
- BA/BS in a related field, or equivalent experience.
Apply by sending us your resume, a cover letter, and a writing sample.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.