We've added Zendesk to the list of applications that Tracker integrates with. Zendesk is a "beautifully simple", on demand customer support help desk system. This integration allows your development team to prioritize and collaborate around Zendesk tickets as linked Tracker stories, bringing development and support closer together in your organization.
Version 1.5 has been submitted and should be in the App Catalog soon.
Bugs
- Load More showing gaps in home timeline ( see below)
- Links causing app to freeze
- Notifications not clearing on loading the timeline
- Wrong (and really big) notification counts in dashboard
Forward Gesture/Compose is still broken -- seems to be problem in webOS 1.4 update. (This seems broken in web browser application as well)
Features and Changes
- basic/beta TwitVid integration for uploading video
Load More
Before 1.3, some users had gaps in their home timelines when clicking "Load More". We tried to fix this in 1.3 and probably made things worse.
We are going back to the previous methods we had in 1.2. While users may still see gaps, the problem seems to on the Twitter side. In more expansive testing, it seems that the Twitter API occasionally return the wrong tweets for Load More. We are trying to find out more from Twitter
While we think the Load More behavior will be better, we don't think this is fully resolved and might be outside our control.
Opening Links and Frozen App
This is a bit complicated. We thought our update to 1.3 fixed this. It did, for some users, it didn't for others.
Apparently there are some bugs in Palm's installer that have led to some files not being overridden, even though they changed. Upon testing, we've discovered version 1.3 installations that still have some of the 1.2 files.
We are hoping this update forces an overwrite of the files in question, but it may not for everyone. For those that still have trouble with links freezing the app:
- try deleting Tweed first, then re-install -- this should clear out old files
- if it still doesn't work, please email us at tweed-support@pivotallabs.com
Video Beta
We have integrated TwitVid uploads with Tweed. We consider this a beta and expect users to experience some problems. Honestly we wanted to let people experiment sooner than later.
The largest problem is upload stability -- video files can be sizable and the upload may fail, especially over cell. We suggest using video with wifi only.
There are some webOS challenges unfortunately to making this integration more robust. The file upload mechanism in webOS doesn't allow for resuming a failed upload: it is all or nothing. For larger files (like video), this is a bit fragile.
We are hoping Palm will provide other upload mechanisms that will allow us to make this more robust, but honestly, we are a bit stuck unless they make these changes.
We plan to make add features to Tweed to provide better feedback about progress and help make retries easier.
Free Version
As we announced some time ago, we are no longer continuing development on the free version of Tweed. We haven't the resources to continue developing two versions of the application.
Unfortunately, webOS 1.4 has broken Tweed and this is something we weren't expecting. However, we still aren't in a position to support both versions (free version is no longer in US catalog), so users of 0.9.x won't be getting an update. We are sorry for this and understand it will make Tweed unusable for many/most users of this version.
To make it easier for free users to upgrade to the paid version, we are going to reduce the price of Tweed from $2.99 to $0.99 for the next few weeks. As with all Palm apps, updates are free.
Pivotal Tracker will be down for an upgrade tonight, Friday (2/12/10), starting at 7pm PST. We anticipate to be back up within about an hour.
Apologies for any inconvenience.
A while back I blogged about Pivotal's internal CI aggregator, which we use to display the status and history of the builds of all the different projects we're working on. In additional to our internal instance, we have another instance of it running at ci.pivotallabs.com that shows the status of various open-source projects that we maintain or depend on.
We got a lot of interest from people who wanted to run an instance of this CI aggregator app, which we call "Pulse", at their own company. Well, we've now done the work to open-source the application. You can access it here:
git://github.com/pivotal/pulse.git
There's documentation on that page that describes how to install and use the app.
Pulse's CI is here and it's shown, of course, on an instance of itself at http://ci.pivotallabs.com.
The public Pivotal Tracker project for Pulse is here.
Please let us know your feedback!
Version 1.3 has been submitted and should be in the App Catalog soon.
Bugs
- Load More showing gaps in home timeline
- TweetPhoto: upload and in-app photo viewing restored
- can remove account if username changed on Twitter
- RT's now show timestamp of RT, not original tweet
- webOS 1.4 issues are fixed (for upcoming webOS update)
Features and Changes
- specify RT style: old, new or prompt (per tweet) tions
This Pivotal Tracker update allows you to see GitHub or other SCM commits in your stories, your project activity in your team's Campfire chat room, and introduces the first wave of integrations with other bug/issue tracking applications including JIRA, Lighthouse, and Satisfaction.
There is also a new version of the API (V3), with support for moving stories, file attachments, as well as activity web hooks. The first version of the API (V1) is no longer available.
Continue reading for more details on what's new.
We are planing to do a Tracker upgrade (with new features including API V3 and some integrations) tomorrow, Saturday Jan 23, at 5:30pm PST. We expect the upgrade to take under two hours.
Also, Engine Yard will be performing some maintenance and upgrades our hardware cluster on Sunday, from 10:00am to 1:00pm PST.
Sorry for the inconvenience. If you need access to your project data during the downtime, we recommend you export your project(s) beforehand:
http://www.pivotaltracker.com/help#howcaniexportstoriesfrommyproject
Also, as a reminder, the first version of the API (V1) will be disabled as part of tomorrow's release. More information on that here.
We're planning a Pivotal Tracker upgrade on Jan 23. As part of this release, we will be introducing a new API version (V3), which will make it easier to follow project activity, allow you to add file attachments, move (re-prioritize) stories, associate source commits with stories, and more.
The current API version (V2) will not change, but V1 will no longer work. If you're still using V1, you will need to change your client code to use V2 or V3.
To find out what's changing in V3, continue reading.
It's been great building the National Lab Day website, and it's also wonderful to have the site recognized on whitehouse.gov. This makes two sites we've worked on that have gotten attention in the Innovations Gallery, since Peer to Patent was similarly recognized.
The video from whitehouse.gov (below) does a better job explaining the project than I can:
And yes, the voice on the video clip is our own Mike Grafton.
pre|central.net has posted their picks for Best Apps of 2009, and they've picked both of the apps we developed internally as must-have apps in their categories, with Tweed at the top of the list in the Social Networking category, and Scoop being edged out by The New York Times in the News category. (We will concede that they have a little more experience in the News world than we do. ;-) The AP Mobile app also gets a shout out in the News Category, which some of you know is another app we developed, in this case on behalf of a client.
Thanks to the pre|central folks for picking our apps, and to all our users for installing those apps, and for all your feedback.